What Information We Hold and Why
We collect the information you give us when you register — your name, contact details and account credentials. When you make a deposit or withdrawal via Touch 'n Go eWallet, Boost or GrabPay, our payment processor records the transaction reference and amount; we do not store
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your full wallet credentials on our servers. We also collect device and session data — browser type, IP address and session timestamps — to detect unusual login activity and keep your account safe. Cookies help us remember your login state and session preferences so you do
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not have to re-enter details every visit. Where local law requires us to verify identity before processing a withdrawal, we may request a copy of a government-issued document; that document is stored only for as long as compliance obligations demand, then deleted. Players in George Town
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and elsewhere in Malaysia can request a summary of what we hold at any time. Access and data handling are subject to applicable local law and available only where local law permits. We do not sell your personal data to third parties, and we do not
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use it for any purpose outside running your account and improving the service we provide to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.